Good to know

• All suites have a perfectly equipped kitchenette or kitchen with ceramic hob, fridge, dishwasher, toaster, kettle, Nespresso machine, as well as eating and cooking utensils.
• Satellite TV, safe, wellness bag with cozy bathrobe and slippers and high-quality body care products (shampoo, shower gel, soap) grant you the best comfort.
• Bed linen, towels, electricity, water, detergents, and tea towels all included.
• Free WiFi throughout the house.
• Our free parking is in front of the house.
• Charging station for electric cars.
• An intermediate cleaning service (except kitchen) every 4 days or daily (fees may apply).

• Welcome aperitif
• Luxury culinary service: gourmet breakfast served with regional specialties, breakfast bread/basket service in the apartment (everything available on request; fees may apply).
• Homemade cake and drinks by the pool or on the sun terrace (fees may apply)
• Lounge bar
• Deli shop with regional products
• 24-hour Honesty Bar: special drinks and wines to take away (fees may apply)
• Self-service juice and tea bar in the relaxation room
• The initial filling of the refrigerator (fees may apply)

• Free use of the forest sauna in the garden
• Free use of the infrared sauna and the relaxation room with panoramic views
• Kneipp pool in the garden
• Outdoor pool heated from March to November
• Large sun balcony and lawn with deck chairs by the pool

• Free rental of bicycles, hiking sticks, and backpacks
• Tour tips and hiking maps

• The room prices are per night and per suite for two people. For each additional guest, we charge an additional 45.00 euros per day. Children up to 2 years stay free.
• The local tax of Scena - 3,80 € per person/day from 14 years for the night (accommodation) in Scena is not included in the price.
• We charge 50.00 euros for the final cleaning of the suite.
• Pets are only allowed by special request. The daily supplement is 20 euros.
• Please note: Winzerhöhe is a non-smoking house.
• Winzerhöhe on Bookingsuedtirol.com.

We ask for your understanding that we will charge (invoice) reserved suites in the case of no-show or late arrival or early departure. 

• More than 2 months before the start of the trip: no cancellation fee. In this case, the deposit paid will of course be refunded in full.
• 2 months to 1 month before the start of the trip: 40% of the booking value
• 1 month to 1 week before the start of the trip: 70% of the booking value
• In the last week before the start of the trip: 100% of the booking value

When booking, a deposit of 400 Euro must be paid by credit card or 20% of the booking value (depending on the booking portal) via credit card or bank transfer. Which in the event of cancellation remains entirely with the accommodation company. The remaining amount will be paid directly on site. Alternatively, the total amount can be paid immediately by credit card or bank transfer.

• We recommend travel cancellation insurance. Here you have the option to activate it directly.
• Bank coordinates: IT23F0823458880000300001953

• The Basic Package includes the price of accommodation, all-inclusive services, and the cleaning of the suite every third/fourth day (except kitchen). The final cleaning is not included.

• The Premium Package (plus 60 euros per day & apartment / 2 pers) includes the price of accommodation, all-inclusive services, and our gourmet breakfast with regional products and homemade delicacies, served on the sun terrace or in the lounge. Daily cleaning of the suite (except kitchen) and final cleaning are also included in the price.