Good to know

Interesting facts about your apartment in Merano and the region

Holidays with added value at the Winzerhöhe

The new Winzerhöhe simply offers more. More service, more freedom, more prospects for a wonderful vacation. We can assure you of our comprehensive services:

Corona Cancellation: If you book now you can cancel your travel without any fee up to 10 days before the start of your trip. This regulation goes until 31.08.2020. The latest news about the Corona situation in South Tyrol you can find here.


Living

  • All suites have a perfectly equipped kitchenette or kitchen with ceramic hob, fridge, dishwasher, toaster, kettle, Nespresso machine, as well as eating and cooking utensils.
  • Satellite TV, safe, wellness bag with cozy bathrobe and slippers and high-quality body care products (shampoo, shower gel, soap) grant you the best comfort.
  • Bed linen, towels, electricity, water, detergents, and tea towels all included.
  • Free WiFi throughout the house. (ADSL and satellite line, 30 MB bandwidth, suitable for communicating and surfing. Streaming service is limited.
  • Our free parking is in front of the house.
  • Charging station for electric cars.
  • An intermediate cleaning service (except kitchen) every 3-4 days or daily (fees may apply).


Relax

  • Free use of the forest sauna in the garden, open from 4 p.m. to 7 p.m.
  • Free use of the infrared sauna and the relaxation room with panoramic views
  • Kneipp pool in the garden
  • Outdoor pool heated from March to November
  • Large sun balcony and lawn with deck chairs by the pool


Enjoy

  • Welcome aperitif
  • Luxury culinary service: gourmet breakfast served with regional specialties, breakfast bread/basket service in the apartment, special weekly dinner (everything available on request; fees may apply.)
  • Homemade cake and drinks by the pool or on the sun terrace (fees may apply)
  • Lounge bar
  • Deli shop with regional products
  • 24-hour Honesty Bar: special drinks and wines to take away (fees may apply)
  • Self-service juice and tea bar in the relaxation room
  • The initial filling of the refrigerator (fees may apply)


Move

  • Free rental of bicycles, hiking sticks, and backpacks
  • Tour tips and hiking maps


Booking information

Basic Package:
The Basic Package includes the price of accommodation, all-inclusive services, and the cleaning of the suite every third/fourth day (except kitchen). The final cleaning is not included.

Premium Package:

The Premium Package (plus 50 euros per day & apartment / 2 pers) includes the price of accommodation, all-inclusive services, and our gourmet breakfast with regional products and homemade delicacies, served on the sun terrace or in the lounge. Daily cleaning of the suite (except kitchen) and final cleaning are also included in the price.


Useful information

  • The room prices are per night and per suite for two people. For each additional guest, we charge an additional 39.00 euros per day. Children up to 2 years stay free.
  • The local tax of Scena (2 € per person/day from 14 years) for the night (accommodation) in Scena is not included in the price.
  • We charge 50.00 euros for the final cleaning of the suite.
  • Pets are only allowed by special request. The daily supplement is 20 euros.
  • Please note: Winzerhöhe is a non-smoking house.
  • Winzerhöhe on Bookingsuedtirol.com.


Cancellation

We ask for your understanding that we will charge (invoice) reserved suites in the case of no-show or late arrival or early departure.

  • More than 3 months before the start of the trip: no cancellation fee
  • 3 months to 1 month before the start of the trip: 40% of the booking value
  • 1 month to 1 week before the start of the trip: 70% of the booking value
  • In the last week before the start of the trip: 100% of the booking value


When booking, a deposit of 300 Euro must be paid by credit card. Which in the event of cancellation remains entirely with the accommodation company. The remaining amount will be paid directly on site. Alternatively, the total amount can be paid immediately by credit card or bank transfer.

  • We recommend travel cancellation insurance. Here you have the option to activate it directly.
  • Bank coordinates: IT23F0823458880000300001953